Foreign worker recruitment for services & hospitality
F&B crew, hotel housekeeping, cleaning services, laundry, and retail back-of-house support — placed for hotels, restaurant operators, and service providers within the services sector's approved sub-categories.
Services & hospitality roles we recruit for
F&B Crew
Kitchen helpers, service staff, and back-of-house support for restaurants and F&B operators.
Hotel Housekeeping
Room attendants, laundry, and general hotel support staff.
Cleaning Services
Commercial and facility cleaning crews for offices, malls, and public spaces.
Retail & Wholesale Back-of-House
Warehouse, stock handling and back-office support for retail and wholesale operators. Front-line cashier and sales roles are not eligible.
Foreign worker quota eligibility
In Malaysia, foreign worker quota applications for the services sector are centrally processed through the Ministry of Human Resources (KESUMA) via the FWCMS eQuota module. Quotas are strictly limited to approved critical subsectors.
| Approved Subsector | Examples of Roles |
|---|---|
| Wholesale & Retail Trade | Warehouse staff, stock handlers (not front-line cashier or sales roles) |
| Restaurants & Food Operations | Cooks, kitchen helpers, service crew |
| Warehousing & Cargo Handling | Loaders, logistics support |
| Cleaning & Building Maintenance | Facility cleaners, janitorial staff |
| Laundries & Launderettes | Laundry workers, pressers |
| Security Services | Licensed security guards |
| Scrap Metal & Recycling | Sorting, processing staff |
| Hotels & Resort Islands | Housekeeping, support staff |
| Traditional Roles | Indian textile, goldsmiths, barbers |
What services & hospitality employers need to know
Sub-Sector Eligibility
Not all "services" roles are automatically eligible — front-line customer-facing roles (e.g. cashiers) are restricted to Malaysians. See approved subsectors before quota submission.
India as an Emerging Source
India is currently approved specifically for restaurant cooks within the services sub-sector — narrower eligibility than other source countries. See our source countries guide.
Services & hospitality recruitment FAQ
Can foreign workers be hired as retail cashiers?
What roles within services are eligible for foreign workers?
Additional Compliance & Workforce Guides
Payroll & Statutory Compliance
Integrating levy payments with EPF, SOCSO, and statutory deductions for full compliance.
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We confirm sub-sector eligibility before quota submission — no wasted applications.