Andaraya (M) Sdn. Bhd. is a leading worker management specialist in Malaysia, providing end-to-end operational support for Malaysian employers. While our sister company, Agensi Pekerjaan Andaraya Sdn. Bhd. (JTKSM Licence C No. 657), handles recruitment, we focus on on-ground excellence.
We are direct operators of Act 446-certified worker accommodations (CLQ) and JPJ-licensed transportation fleets. From Certificate of Accommodation (Perakuan Penginapan) applications to RBA/SMETA audit readiness and daily payroll, we ensure your workforce is housed, transported, and managed with 100% legal compliance.
Most agencies coordinate accommodation and transport through third parties. We operate both directly — our team manages the hostel on-site, our drivers run the routes, and our compliance officers maintain the documentation. That means a single point of accountability for everything that happens between your workers leaving the hostel and arriving at your facility.
Both services are built around the same principle: maintained to the standard required for an unannounced JTKSM or RBA inspection — not just on the day one is scheduled. See our full workforce management services if you also need payroll, permits, welfare, or insurance managed.
We apply for, maintain, and renew your JTKSM Certificate of Accommodation (Perakuan Penginapan). Day-to-day operations — hygiene schedules, occupancy records, maintenance logs, BOMBA coordination — are managed by our on-site team, not handed off.
What we manage in detailOur JPJ-licensed, fully insured fleet runs shift-aligned routes with GPS tracking, licensed commercial drivers, and documented trip logs archived for JTKSM and RBA audit purposes. Emergency contingency protocols are in place for every route.
What we manage in detailThe difference between a managed service and a consulting service is accountability. We are the operator — if the hostel fails inspection or the transport runs late, that is our problem to fix, not yours to chase. Here is what that looks like in practice.
We apply for your Certificate of Accommodation, track its 3-year expiry, initiate renewal 90 days ahead, and coordinate the physical inspection — including pre-visit walkthroughs to fix issues before JTKSM arrives. The certificate status is never your problem to monitor.
Occupancy records, hygiene logs, maintenance schedules, fire drill records, and trip logs are maintained digitally and available for JTKSM, DOSH, RBA, or SMETA auditors on demand. No scrambling before an inspection — it is structured and current year-round. See what RBA CoC v8.0 requires from your documentation →
Our vehicles are JPJ-certified, APAD-compliant, and fully insured. Our drivers are licensed commercial operators with defensive driving and emergency response training. We run the routes — we do not broker them to a third-party contractor.
Our hostel supervisors are present on-site — not managing remotely. They handle daily operations, respond to welfare issues, maintain cleanliness logs, and coordinate maintenance before minor issues become inspection findings.
Both hostel and transport operations are maintained to OSHA 1994 (Act 514) and Act A1648 safety requirements — fire protection, emergency response, occupational health considerations, and documented safety procedures for all workers in our care.
Established in 1989. We have operated through Act 446 amendments, OSHA 2022 changes, and multiple RBA CoC revisions. Our processes are built on what has passed real inspections, not what looks good on a checklist.
Obtaining a JTKSM Certificate of Accommodation is a one-time application. Keeping it valid — and keeping the hostel in the condition the certificate implies — is a continuous operational responsibility. That is what we manage.
We handle the full Act 446 hostel lifecycle: initial certification application, layout planning, BOMBA fire safety coordination, hygiene and maintenance scheduling, occupancy record management, and 3-year renewal. Between renewals, we conduct internal walkthroughs calibrated to the JTKSM inspection checklist — so deficiencies are corrected before they become enforcement findings.
For employers building or upgrading a Centralised Labour Quarters (CLQ), we provide setup advisory from the architectural planning stage — ensuring space calculations, sanitation ratios, and building type eligibility are correct before construction, not after a failed inspection.
All hostel records — occupancy logs, maintenance schedules, hygiene inspection reports, fire drill records — are maintained digitally and structured for RBA CoC v8.0 and SMETA audit requirements under the Worker Accommodation standard (B6).
Want to understand what Act 446 legally requires before discussing how we manage it? Our full technical guide covers space standards, building types, sanitation ratios, the step-by-step certification process, and the complete pre-inspection checklist: Act 446 complete compliance guide →
Kami mengurus kitaran penuh asrama pekerja asing — daripada permohonan sijil JTKSM, perancangan susun atur, pematuhan kebersihan dan keselamatan, sehinggalah kepada pembaharuan sijil dan penyediaan dokumentasi audit RBA.
Our hostels are maintained to pass an unannounced inspection on any given day — not just in the weeks before a scheduled visit. Occupancy records are current. Hygiene logs are up to date. Fire safety equipment is serviced. Emergency exits are clear. The Certificate of Accommodation is displayed. That is the standard we operate to, every day.
View Official JTKSM Hostel Guidelines →We plan accommodation layouts to meet Act 446 minimum floor space per worker, ceiling height, ventilation requirements, and maximum occupancy limits — calculated on usable sleeping area only, as JTKSM inspectors measure it. Correct planning at setup prevents the most common cause of first-inspection failure.
We manage daily cleaning schedules, toilet and bathroom maintenance, kitchen sanitation, and waste disposal — and maintain the documented logs JTKSM inspectors check. Sanitation ratios (1 toilet per 6 workers, 1 bathroom per 15 workers) are tracked against live occupancy figures.
We coordinate BOMBA fire safety certification, manage fire extinguisher servicing schedules, maintain clear emergency exit routes, display evacuation plans, and conduct documented fire drills. BOMBA non-compliance causes automatic JTKSM certification rejection.
We handle the full Perakuan Penginapan application — floor plan preparation, document compilation, online portal submission, and inspection coordination. We track the 3-year expiry and initiate renewal 90 days ahead. Operating with an expired certificate is an Act 446 violation with immediate closure risk.
We maintain digitally structured records — occupancy registers, maintenance logs, hygiene inspection reports, fire drill records, and bedding/locker inventories — available immediately for JTKSM spot checks, DOSH inspections, and RBA/SMETA B6 Worker Accommodation audits.
For employers building new Centralised Labour Quarters (CLQ), we provide setup advisory from the design stage. For existing facilities, our on-site supervisors manage daily operations around the clock — maintenance, welfare monitoring, emergency response, and real-time compliance tracking.
Worker transportation is a compliance obligation, not just a logistics function. Vehicles must be JPJ-certified and APAD-compliant. Drivers must hold commercial licences. Routes and trips must be documented for JTKSM and RBA audit purposes. Our fleet is operated to meet all three requirements simultaneously — with GPS tracking, shift-aligned scheduling, and archived trip logs.
For employers where transportation is required under Act 446 hostel-to-worksite mobility obligations, our transport service connects directly to the hostel management operation — the same team, the same documentation system, the same compliance standard.
Every vehicle in our fleet holds current JPJ roadworthiness certification and APAD operator licensing — covering seating capacity, ventilation, emergency access, and insurance. Vehicle inspection records are maintained and available for audit.
Our drivers hold commercial vehicle licences (PSV) and are trained in defensive driving, emergency response procedures, and worker handling protocols. Driver certification records are maintained and available on request.
All vehicles run with GPS monitoring. Trip logs — departure times, routes, arrival confirmation, passenger counts — are recorded digitally and archived for JTKSM and RBA SMETA audit submission under the Worker Transportation standard.
Routes are planned and timed to production shift schedules, not generic timetables. We maintain documented contingency protocols for vehicle breakdowns and emergencies — including backup vehicle deployment — to ensure uninterrupted workforce mobility without client operational disruption.
Practical answers about how we operate Act 446-certified hostels and licensed worker transportation — what we manage, how inspections are handled, and what client accountability looks like when you engage us as your operator.
The two entities operate as sister companies with distinct, complementary mandates — together forming a complete workforce solution under one group.
Employers benefit from a single point of accountability: Agensi Pekerjaan Andaraya recruits and places the workers; Andaraya (M) Sdn Bhd ensures they are housed, transported, and managed in full regulatory compliance — day after day.
Yes. Through our sister company Andaraya (M) Sdn Bhd, we directly operate worker hostels that meet all requirements of the Employees' Minimum Standards of Housing, Accommodations and Amenities Act 1990 (Act 446).
Employers whose workers are housed by Andaraya (M) Sdn Bhd can confidently demonstrate Act 446 compliance at any regulatory inspection — eliminating one of the most common sources of enforcement risk in Malaysia.
Yes. Every vehicle operated by Andaraya (M) Sdn Bhd for worker transport is JPJ-licensed for commercial passenger use and managed to a standard that satisfies both regulatory and client audit requirements.
This end-to-end visibility gives employers confidence that worker commuting is safe, documented, and inspection-ready at all times.
Andaraya (M) Sdn Bhd is a direct operator — not a consultant, broker, or middleman. This distinction is critical for employers who require genuine accountability and audit-ready compliance.
When you work with Andaraya, you get an operator with skin in the game — not an adviser who passes responsibility downstream.
Eliminate risks in worker housing and daily transportation. Andaraya (M) Sdn Bhd provides fully managed, Act 446-compliant accommodation and licensed transport solutions — designed for safety, consistency, and audit readiness.
From JTKSM-approved hostels to insured, shift-aligned transport fleets, we ensure your workforce is housed and moved efficiently — while meeting all regulatory and operational requirements.
