Malaysia Foreign Worker Management · Section 60K Licensed · Est. 1989

Foreign Worker Management Services in MalaysiaHostel · Payroll · Transport · Permits · Welfare · ESGPengurusan Pekerja Asing Bersepadu — Satu Sistem, Pematuhan Penuh

We are Malaysia's end-to-end foreign worker management specialist — a single accountable partner for employers who need their workforce operated compliantly, efficiently, and audit-ready from day one.

Our integrated solutions cover Act 446-certified accommodation, statutory payroll (EPF, SOCSO, EIS, minimum wage RM1,700), licensed worker transport, PLKS permit management via ePPAx 2.0 & FWCMS, and 24/7 worker welfare support — all under one managed compliance system.

One vendor. Zero compliance gaps. Zero cost to workers.
From JTKSM hostel certification and OSC quota applications to RBA/SMETA audit readiness and NIISe transition planning, we handle the full regulatory stack so your operations never stop.

Foreign worker management company Malaysia, Act 446 compliant hostel management, JTKSM certified accommodation, payroll outsourcing Malaysia EPF SOCSO EIS, PLKS permit renewal Malaysia, RBA SMETA audit ready workforce, Section 60K licensed agency.

Zero-Cost Employer-Paid Recruitment
ePPAx 2.0 & FWCMS Submissions
OSC KDN Quota Applications 2026
NIISe-Ready Compliance System
15 Approved Source Countries
CIDB Green Card Coordination
Absconded Worker Reporting
Security Bond Management
Act 446-Certified Accommodation
JTKSM Hostel Licensing Support
EPF · SOCSO · EIS Payroll Processing
PLKS New & Renewal Applications
Licensed Worker Transport Fleet
RBA / SMETA Audit-Ready Documentation
SPIKPA & FWCS Insurance Management
24/7 Worker Welfare & Grievance Hotline
Our Regulatory Coverage
Act 446 — Worker AccommodationJTKSM-certified hostels, space & sanitation managed
Employment Act 1955 — PayrollWages, overtime, EPF/SOCSO/EIS fully administered
Immigration — Permits & VisasPLKS, FOMEMA, ePPAx, KDN quota end-to-end
RBA / OSHA / ESGSMETA audit prep, OSHA 1994, ethical sourcing records
37+Years in Operation
60KSection 60K Licensed
100%Audit Pass Rate
0Client Retention Rate
0Foreign Workers Managed
0Compliance Audit Success Rate

Complete Foreign Worker Management in Malaysia — Seven Services, One Partner

Every service is designed to interlock. Accommodation feeds payroll. Payroll feeds immigration. Immigration feeds welfare. Managing them separately creates gaps — we close all of them under a single managed system.

Licensed Worker Transportation

  • JPJ-licensed, fully insured vehicles for shift-based worker transfers
  • Route optimisation and punctual scheduling aligned to production shifts
  • Emergency and breakdown contingency response
  • Trip logs and vehicle inspection records for audit purposes
  • Scalable fleet — daily commute to cross-state deployment

Permit & Immigration Management

  • PLKS new applications and timely renewals — no lapses, no overstays
  • FOMEMA medical screening coordination and result tracking
  • ePPAx and FWCMS submissions with real-time status monitoring
  • FGS / KDN foreign worker quota applications and approvals
  • Absconded worker reporting and legal repatriation coordination

Payroll & Statutory Contributions

  • Monthly salary processing — basic, overtime, allowances, deductions
  • EPF, SOCSO & EIS contributions submitted accurately and on time
  • eWages-compliant digital payment and payslip generation
  • Automated payroll audit trails for JTKSM and RBA inspections
  • Minimum wage compliance under Employment Act 1955

Worker Welfare & Support

  • 24/7 multilingual helpline — grievance handling in workers' native language
  • Emergency medical coordination and accident response
  • Onboarding orientation — rights, rules, local adaptation support
  • Welfare records and incident logs maintained for RBA/SMETA audits
  • Morale and engagement programs that reduce absenteeism and turnover

Insurance & Worker Protection

  • SPIKPA hospitalisation & surgical policy — enrolment and claims management
  • FWCS (Foreign Worker Compensation Scheme) — mandatory coverage managed
  • Private medical and personal accident insurance coordination
  • Claims documentation, follow-up and settlement support
  • Policy renewal tracking — no coverage gaps across your workforce

Compliance Monitoring & Reporting

  • Monthly compliance dashboards — accommodation, payroll, permits, welfare
  • Mock JTKSM and RBA inspection walkthroughs with corrective action plans
  • Structured documentation packages ready for SMETA/VAP and ESG audits
  • KPI tracking — headcount, permit status, housing occupancy, incident rate
  • Annual workforce audit reports for clients and corporate governance

We Recruit From Malaysia's Approved Source Countries

Malaysia approves 15 source countries for foreign worker recruitment. Andaraya maintains active recruitment networks and verified overseas partner agencies in the following countries — all operating under bilateral MoUs and our zero-cost-to-worker employer-paid model.

🇧🇩Bangladesh
🇳🇵Nepal
🇮🇩Indonesia
🇮🇳India
🇲🇲Myanmar
🇰🇭Cambodia
🇵🇰Pakistan
🇻🇳Vietnam

Sector restrictions apply. Male Indonesian workers are permitted in all sectors except manufacturing. India-origin workers are approved for selected roles only. Source country eligibility is confirmed during your free operational review.

Foreign Worker Management Across Malaysia's Approved Sectors

Manufacturing

Production line operators, assembly workers, machine operators, warehouse packers. Semiconductor, electrical & electronics, food processing, rubber, plastics, furniture, and general manufacturing. CIDB green card not required for factory-floor roles.

Construction

General labourers, formwork carpenters, steelfixers, bricklayers, tiling workers. CIDB Green Card (Construction Industry Development Board) application coordinated. Suitable for sub-contractors, main contractors, and project developers.

Plantation & Agriculture

Palm oil harvesters, field labourers, estate workers. Coordinated for large estate operations across Peninsular Malaysia requiring high-volume seasonal and permanent foreign labour under plantation sector quotas.

Services

Cleaning, F&B support, hotel housekeeping, laundry, retail support, and general services. Ideal for operators managing large service-sector workforces requiring compliant Act 446 accommodation and welfare support.

Logistics & Warehousing

Warehouse operatives, loaders, sorters, dispatch workers. Suitable for e-commerce fulfilment, cold chain, industrial distribution, and port logistics operations requiring managed shift-based foreign workforces.

Healthcare & Care Services

Foreign worker placement for qualified roles in approved healthcare facilities and care sector operations. Immigration coordination for sector-specific permit categories with MOHR and the relevant regulatory authority.

Why Choose Us for Foreign Worker Management Malaysia

Most employers manage accommodation, payroll, and immigration through separate vendors — and discover compliance gaps only when an inspector arrives or an audit fails. We remove that risk by consolidating every function under one accountable system, operated by a team with 35+ years of Malaysian labour law experience.

Section 60K Licensed & JTKSM-Certified

We operate under a valid Section 60K licence and manage JTKSM-certified accommodation directly — not through a subcontractor. Your hostel certification is our responsibility.

RBA, SMETA & ESG Audit-Ready

We maintain structured digital records — housing logs, wage data, welfare incidents, recruitment documentation — that satisfy RBA CoC v8.0 and SMETA audit requirements. Read our full RBA compliance guide →

Single-Vendor Lifecycle Management

Recruitment → accommodation → payroll → permits → welfare → repatriation. Every stage is connected, documented, and managed by the same team. No handoffs. No gaps.

ePPAx & FWCMS Direct Integration

We submit directly through Malaysia's official government workforce platforms — faster approvals, real-time status tracking, and a complete digital paper trail for every permit and quota application.

37+ Years, Zero Compromises

Established in 1989. We have operated through every major regulatory update — Act 446 amendments, OSHA 2022, RBA CoC revisions, and immigration policy changes. Long-term stability for your workforce compliance.

Licensed Entity
Foreign Worker Management AgencyMalaysia · Peninsular Coverage
Licence TypeSection 60K Approved
Act 446Certified
Established1989
RBA / ESGAudit Ready
OSHACompliant

Ready to consolidate your workforce management under one compliant system? Let's start with a free operational review.

Request Free Operational Review

Our Employer-Paid Recruitment Model — Zero Cost to Workers

Malaysia's regulatory framework and international audit standards (RBA CoC v8.0, SMETA, ILO Conventions) require that recruitment and migration costs are borne by employers — not charged to workers. Debt bondage arising from excessive recruitment fees is one of the most common forced labour risk indicators flagged in SMETA and VAP audits.

What "Zero Cost to Workers" Means

  • All recruitment agency fees are paid by the employer, not deducted from worker wages
  • No passport retention — workers retain their own travel documents at all times
  • No illegal salary deductions beyond statutory limits under the Employment Act 1955
  • Workers receive full pre-employment information and signed consent in their native language
  • All migration costs (levy, FOMEMA, visa, insurance) are employer-borne and documented

How We Document It for Auditors

  • Worker consent forms and employment contracts in workers' native languages
  • Itemised cost records showing zero charge passed to the worker
  • Recruitment fee receipts and employer payment trails (SAP/invoice level)
  • Overseas partner agency vetting records (source country compliance)
  • DOFE (Nepal) / relevant authority clearance documentation per source country

Why this matters to your audit: RBA CoC v8.0 (Labour chapter, Section B) and SMETA 4-Pillar audits specifically assess whether workers have paid recruitment fees. A single worker who paid fees can result in a Critical Non-Compliance (CNC) finding. Our documentation framework eliminates this risk entirely.

Direct Integration with Malaysia's Official Workforce Platforms

We submit, track, and manage all foreign worker documentation through Malaysia's official government platforms — giving you real-time visibility and a complete compliance paper trail without the administrative burden.

ePPAx — Foreign Worker Integrated Management System

We use ePPAx for centralized processing of new worker applications, quota requests, and permit renewals under the Immigration Department. All submissions are tracked in real time and archived for audit purposes.

FWCMS — Foreign Worker Centralized Management System

FWCMS integration gives us live visibility over each worker's documentation status, permit expiry dates, and compliance standing — enabling proactive renewal management and zero lapse risk across your entire workforce.

NIISe — Malaysia's Next Immigration System (2026 Onwards)

Malaysia's National Integrated Immigration System (NIISe) is being rolled out in phases from 2026 to replace and consolidate existing platforms including FWCMS and ePPAx. Phase 1 is projected to launch around 2026, with full integration by 2028. NIISe will require stricter data accuracy, digital documentation, and real-time compliance records across all permit applications and renewals.

Andaraya's digital compliance infrastructure — already operating on FWCMS and ePPAx 2.0 — is designed to transition seamlessly to NIISe requirements. Clients with us will not need to rebuild their compliance documentation system when NIISe goes live.

Seven Regulatory Obligations. One Managed System.

Malaysian employers managing foreign workers face seven distinct compliance obligations simultaneously. Most manage them through separate vendors — and discover gaps only when JTKSM, Immigration, or an RBA auditor arrives. We consolidate all seven under one accountable team, with documentation maintained and inspection-ready at all times.

Act 446 — Worker Hostel Management

  • We apply, renew, and maintain your JTKSM Certificate of Accommodation
  • We manage space allocation, occupancy records, hygiene logs, and BOMBA coordination on your behalf
  • We conduct pre-inspection walkthroughs and correct issues before JTKSM visits — not after
What does Act 446 require? Full technical guide →

Employment Act 1955 — Contracts & HR

  • We prepare legally compliant employment contracts, offer letters, and HR policy documents
  • We calculate minimum wage, overtime, rest day pay, and deductions correctly every cycle
  • We manage disciplinary procedures and dispute resolution documentation in line with the Act

Immigration — Permits, Quotas & Renewals

  • We handle every PLKS application and renewal — tracking expiry 90 days ahead to prevent lapses
  • We submit FGS/KDN quota applications and coordinate FOMEMA medical screening directly
  • We manage absconded worker reporting to Immigration and coordinate legal repatriation when required

Payroll — EPF, SOCSO & EIS Contributions

  • We process monthly payroll — basic, overtime, allowances, deductions — and pay workers via bank transfer
  • We submit EPF, SOCSO, and EIS contributions to EPF, PERKESO, and LHDN accurately and on time
  • We maintain eWages-compliant digital payroll records available for JTKSM and RBA audit inspection

Worker Insurance — SPIKPA & FWCS

  • We enrol every worker in SPIKPA (hospitalisation & surgical) and FWCS and track renewals without gaps
  • We coordinate claims documentation, follow-up, and settlement on your behalf
  • We maintain insurance records in audit-ready format for JTKSM, RBA, and corporate governance reviews

RBA & ESG — Audit Documentation

  • We conduct RBA CoC v8.0 gap assessments and prepare your full SMETA/VAP documentation package
  • We maintain zero recruitment fee compliance records, worker consent forms, and ethical sourcing evidence
  • We supply housing logs, welfare incident records, and wage data in the structured format auditors require
What does RBA CoC v8.0 require from Malaysian suppliers? Full guide →

OSHA 1994 — Workplace Safety Alignment

  • We deploy workers only into DOSH-compliant worksites and documented safe systems of work
  • Our onboarding process includes workplace safety orientation aligned with Act 514 and Act A1648 requirements
  • We coordinate HIRARC documentation support and OSH Coordinator advisory for qualifying employers
What changed under OSHA Amendment 2022 (Act A1648)? Full guide →

We Don't Just Certify — We Operate Your Compliance Continuously

Certification is a point-in-time event. Compliance is a daily operational discipline. Our team monitors, flags, and corrects across all six pillars — so you are always inspection-ready, not just initially approved.

Proactive Monitoring

We track permit expiry dates, certificate renewal deadlines, payroll submission schedules and hostel occupancy in real time — surfacing issues weeks before they become violations.

  • Permit and certificate expiry alerts — 90, 60, 30 days ahead
  • Monthly compliance health reports delivered to your team
  • Unannounced inspection readiness maintained year-round

Issue Resolution — Fast

When a gap is found — whether by our team, a JTKSM inspector, or an RBA auditor — we have corrective action protocols ready to deploy immediately, minimising enforcement exposure and downtime.

  • Corrective action plans drafted and executed within 48 hours
  • Direct liaison with JTKSM, MOHR, and Immigration on your behalf
  • Post-incident documentation prepared for audit records

Foreign Worker Management Malaysia — Key Statutory Figures (2025–2026)

Up-to-date figures your HR and finance teams need to know. We track all regulatory changes and ensure your payroll, insurance, and permits always reflect current rates.

Obligation Rate / Requirement Managed by Andaraya?
Minimum Wage (Feb 2025) RM1,700 / month (most sectors) ✅ Yes — payroll processed at statutory minimum or above
Foreign Worker Levy RM400–RM1,850 / worker / year (varies by sector & source country) ✅ Yes — levy paid by employer through FWCMS, tracked per worker
SPIKPA / FWHSS Insurance RM120–RM150 / worker / year ✅ Yes — enrolment, renewal & claims managed
FWCS (Compensation Scheme) ~RM72 / worker / year ✅ Yes — mandatory coverage managed, zero gaps
Maximum Employment Duration 10 years + 3-year extension = 13 years total ✅ Yes — permit renewal tracked per individual worker
Worker Age Limits 18 (min) to 45 (max) at time of application ✅ Yes — verified at source country recruitment stage
PLKS Permit Submission Via FWCMS / ePPAx 2.0 (mandatory from 1 Feb 2025) ✅ Yes — all submissions made through official platforms
OSC Quota (2026 Special Window) 19 Jan – 31 Mar 2026 (additional 2025 quota) ✅ Yes — quota applications submitted on employer's behalf
Section 60K Approval Required before any recruitment or permit application ✅ Yes — Andaraya holds valid Section 60K licence
FOMEMA Medical Screening Mandatory for all incoming foreign workers ✅ Yes — coordinated and results tracked centrally

Sources: MOHR, JTKSM, FWCMS, Immigration Department Malaysia. Rates subject to change — contact us for the current confirmed figures applicable to your sector and source country.

Common questions about our
Foreign Worker Management services.

Answers to the questions employers ask most before engaging us — covering services, licensing, compliance obligations, and how we operate as your single management partner.

Yes. Agensi Pekerjaan Andaraya Sdn Bhd holds a valid Section 60K licence under MOHR for recruitment and workforce placement. On-site management — hostels, transport, welfare, and daily operations — is operated by Andaraya (M) Sdn Bhd. Both entities are Act 446-certified and have operated continuously since 1989.
Section 60K Licensed
We manage the complete workforce lifecycle under one contract: recruitment, PLKS permit applications and renewals, Act 446-certified accommodation, licensed transport, EPF/SOCSO/EIS payroll, SPIKPA and FWCS insurance, 24/7 welfare support, and repatriation. Nothing is handed off to a third party without your knowledge.
Full-Cycle Management
All our accommodation holds a valid JTKSM Certificate of Accommodation and is managed to meet minimum space, sanitation, bedding, ventilation, and fire safety standards under Act 446. We conduct pre-inspection walkthroughs before every JTKSM visit and maintain live occupancy and maintenance records year-round — not just at renewal time. For detailed technical requirements, see our complete Act 446 compliance guide.
JTKSM Certified
Yes — end-to-end. We submit new and renewal PLKS applications directly through ePPAx and FWCMS, coordinate FOMEMA medical screening, and manage FGS/KDN quota approvals. Permit expiry is tracked per worker, with renewal initiated 90 days before lapse — no overstays, no enforcement exposure.
Zero Lapse Risk
Monthly payroll is processed to cover basic salary, overtime, allowances, and deductions under the Employment Act 1955. EPF, SOCSO, and EIS contributions are calculated and submitted on time each cycle. Workers are paid via bank transfer and receive digital payslips. All records are maintained as eWages-compliant audit trails available for JTKSM and RBA inspections.
Statutory Compliant
Our managed system covers the full regulatory stack: Act 446 (worker accommodation), Employment Act 1955 (wages and HR), Immigration Act 1959/63 (permits and visas), OSHA 1994 / Act A1648 (workplace safety), and SPIKPA / FWCS (insurance). For clients supplying global brands, we also maintain documentation aligned with RBA Code of Conduct v8.0 and OSHA Act 514 obligations.
Full Regulatory Coverage
Yes. We maintain structured digital records — housing inspection logs, wage data, welfare incident reports, zero recruitment fee documentation, and worker consent records — that satisfy RBA CoC v8.0 and SMETA/VAP audit requirements. We can conduct a pre-audit gap assessment and supply the documentation package your auditor requires. Read our full RBA compliance guide for a detailed breakdown of the five RBA pillars.
Audit-Ready
We operate a 24/7 multilingual grievance hotline so worker complaints are handled before they escalate into JTKSM complaints or Immigration issues. Disciplinary matters are managed through documented HR procedures aligned with the Employment Act. For absconded workers, we handle the mandatory Immigration reporting, cancellation of permits, and where applicable, coordinate legal repatriation.
Welfare Managed
Andaraya (M) Sdn Bhd operates both functions directly. Hostel supervisors manage cleaning schedules, maintenance logs, occupancy records, and JTKSM documentation on-site daily. Transport operations use JPJ-licensed, fully insured vehicles with routes aligned to your production shifts — including contingency coverage for breakdowns and emergencies. Trip logs are archived for compliance audit purposes.
Directly Operated
Yes — strictly zero cost to the worker. All recruitment, migration, levy, medical, and documentation costs are borne by the employer under our employer-paid recruitment model. Workers never pay agency fees, have their passports retained, or have illegal deductions applied to their wages. We maintain itemised cost records and worker consent documentation to demonstrate zero-fee compliance for RBA CoC v8.0 and SMETA audit purposes. This is a requirement under Malaysia's bilateral MoUs with several source countries (including Nepal) and under ILO forced labour indicators.
Zero Cost to Workers
Key figures as of 2025: Minimum wage — RM1,700/month (effective February 2025 under the Minimum Wages Order). Foreign worker levy — RM400 to RM1,850/year per worker (varies by sector and source country, paid by employer via FWCMS). SPIKPA/FWHSS insurance — RM120 to RM150/year per worker. FWCS compensation — approximately RM72/year per worker. Maximum employment duration — 10 years plus a 3-year extension (13 years total). Worker age limits — 18 (minimum) to 45 (maximum) at time of application. We track all regulatory changes and update our payroll and insurance administration accordingly.
2025 Statutory Rates
Malaysia's National Integrated Immigration System (NIISe) is being rolled out from 2026, designed to consolidate FWCMS, ePPAx, and related immigration platforms into a unified digital system. Phase 1 is projected around 2026 with full integration by 2028. NIISe will require stricter real-time data accuracy and digital documentation across all permit applications and renewals. Andaraya already operates on FWCMS and ePPAx 2.0 with fully digital, audit-trail-ready records — our system is designed to transition to NIISe without disruption to client operations or permit timelines. We also actively monitor KDN special quota windows (such as the January–March 2026 window) and submit applications on behalf of clients within days of announcement.
NIISe Ready

One Partner. Every Function.
Zero Compliance Gaps.

Stop managing multiple vendors for accommodation, payroll, permits, and worker welfare. Andaraya (M) Sdn Bhd delivers fully integrated foreign worker management under one accountable system — Section 60K licensed, JTKSM-compliant, and audit-ready.

From Act 446-certified accommodation and licensed transport to full statutory payroll (EPF, SOCSO, EIS, eWages), every function is handled seamlessly — ensuring compliance, continuity, and operational control.

Foreign Worker Management Services — Coverage Across Peninsular Malaysia

Andaraya provides end-to-end foreign worker management services for employers across Peninsular Malaysia, with primary operational coverage in:

Cross-state deployment, large-volume CLQ (Centralised Labour Quarters) setup, and employer-of-record arrangements are available. Contact us for a location-specific operational review →